Politique d’expédition

Shipping Policy

1. Processing Time
Orders are processed within [Insert number] business days. Processing times may vary depending on the volume of orders or product availability. Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Methods & Costs
We offer the following shipping options:

  • Standard Shipping: Estimated delivery time: 15-20 business days after shipped 

Shipping costs are calculated based on the delivery address, shipping method, and weight of the items in your order. Shipping fees will be shown during checkout.

3. Shipping Locations
We currently ship to the following regions:

  • Europe, US

If you are located outside of these regions, please contact us at [Insert contact information] to inquire about international shipping options.

4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment online.

5. Shipping Delays
While we strive to ensure that all orders are delivered within the specified timeframes, shipping delays may occur due to unforeseen circumstances such as weather events, carrier issues, or holidays. We are not responsible for any delays caused by the shipping carrier.

6. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us at tzinternational6@gmail.com within [Insert number] days of receiving your shipment. We will work with the carrier to resolve the issue and ensure that your order is either replaced or refunded, as applicable.

7. Address Accuracy
Please ensure that the shipping address you provide at checkout is correct. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

8. Returns and Exchanges
For information on our return and exchange policies, please refer to our email: tzinternational6@gmail.com

9. Contact Us
If you have any questions or concerns about your order or shipping process, feel free to contact us at:

  • Email: tzinternational6@gmail.com

  • Phone: +38344111899

  • Address: Bill Clinton Street, Pristina